I have held both research and design roles, honing my skills to support my journey of becoming a well-versed experience design (XD) leader. Through continuous learning and holistic professional development, I have acquired functional expertise and business acumen. As a result, I contribute productively to any project, at any level.
Like everyone, I also purchase and use products and services. Regardless of the item, a poorly designed experience is universally frustrating. With this understanding, I approach each project with a deep empathy for the user. I ensure that every interaction with my design is intuitive, cohesive, and seamless. My commitment is to delight users by meticulously crafting every touchpoint to meet their expectations, leaving no detail overlooked.
I hold a Master of Science in Interaction Design and Information Architecture, and a Bachelor of Fine Arts in Visual Communication Design - grounding me in the theories and science behind the work required in human experience design.
Simultaneously, I am aware real-world constraints such as organizational maturity, budget, time-to-market, and other factors influence the work that can be done on a project. Navigating these factors, is where I excel - ensuring the right effort and techniques are applied at the right time throughout the project lifecycle to achieve measurable results that lead to success.
